Air passenger rights eu air passenger rights apply if your flight is within the eu and is operated either by an eu or a non eu airline if your flight arrives in the eu from outside the eu and is operated by an eu airline if your flight departs from the eu to a non eu country operated by an eu or a non eu airline if you have not already received benefits compensation re routing . Either way its important for passengers to know their rights when faced with air travel snafus from delayed flights to overbooked planes the following is a primer on basic air passenger rights in the us and europe. Air passenger rights your on the go guide refunds refund guidelines vary from carrier to carrier but there are a few general rules if you need to cancel a ticket purchased under a . These rights are set out in the airlines tariff a tariff is its contract with passengers it contains terms and conditions about how the airline will deal with issues like denied boarding delays cancellations passenger re routing and lost or damaged baggage air carriers must
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